RBI
IF THE CUSTOMER IS NOT SATISFIED WITH THE RESOLUTION PROVIDED BY LEVEL 2 OFFICER OR IF THE CUSTOMER DOES NOT HEAR FROM US IN 30 DAYS, THEN THE CUSTOMER MAY ESCALATE HIS GRIEVANCE TO:
THE REGULATOR-INTEGRATED OMBUDSMAN, BANGALORE |
MODE OF FILING COMPLAINTS: THE COMPAINTS UNDER THE SCHEME CAN BE MADE |
ONLINE ON THE PORTAL – https://cms.rbi.org.in |
EMAIL – crpc@rbi.org.in |
AND PHYSICAL FORM INCLUDING POSTAL AND HAND-DELIVERED COMPLAINTS TO THE BELOW ADDRESS :
RESERVE BANK OF INDIA- OMBUDSMAN | |
NO.10/3/8, NRUPATHUNGA ROAD, BANGALORE-560001. | |
CONTACT NO: 080-22277660, 22180221 | |